Harness AI to Automate Document-Intensive Processes
Intelligent Document Processing
At Techyon, our Intelligent Document Processing (IDP) solutions leverage cutting-edge AI technologies to automate processes involving all types of documents, whether they are unstructured, semi-structured, or structured. Our expertise spans across industries, ensuring tailored end-to-end automation solutions that maximize ROI.
Techyon's Intelligent Document Processing Solution
Techyon has successfully implemented document processing and automation solutions for clients in diverse industries. By utilizing advanced IDP tools and process automation platforms, we design, deploy, and maintain comprehensive automation solutions that handle a wide range of documents effectively.
Understanding Document Processing
Document Processing is a transformative technology solution that combines OCR, AI, and Machine Learning to process various types of data, including handwriting, emails, forms, and more. Intelligent Document Processing (IDP) not only extracts data but also understands it, similar to how humans comprehend documents. IDP can generate insights, detect context, and sentiment from complex unstructured documents, converting them into machine-readable data for downstream systems.
Organizations gain significant benefits when IDP is integrated with process automation software. RPA bots can collect and load documents into the IDP solution, then retrieve the exported information, enabling complete business process automation beyond mere document digitization.
Document Classification
- Structured Data: Forms, passports, licenses, timesheets. These documents have a fixed format and may contain handwritten text, signatures, and checkboxes.
- Semi-Structured Data: Invoices, receipts, purchase orders, medical bills, bank statements, utility bills. These documents contain both fixed and variable parts, such as tables.
- Unstructured Data: Contracts, agreements, emails, disease descriptions, drug prescriptions, news articles, voice scripts. These documents have no fixed format.
Why Implement IDP?
- Flexible: Capable of processing any document type. Training models can be customized for various industry needs, analyzing and extracting data from different formats.
- Smart: Models are adaptable and continuously learning. They improve with each document processed, adapting to changes and remembering corrections to become more intelligent.
- Accurate: Models enhance accuracy over time, reducing errors and rework, and ensuring compliance. Continuous use leads to better performance.
- Unstructured Data Proficient: Models can be quickly built and deployed. High-volume document processes can be automated efficiently, with some models pre-built and requiring minimal adjustments.
IDP Success Stories
Claims Correction and Resubmission in Healthcare
Objective: Automate the processing, correction, and resubmission of insurance claims.
Solution: The process was divided into two automations—one for ITS Claims and another for local claims. The bot extracts information from emails containing claims with errors, logs into the record system, searches for each claim, corrects the errors, attaches notes and EOB codes, and notifies the SME upon completion.
Business Goals:
- Improve Employee Utilization
- Enhance Employee Productivity
- Reduce Errors
- Minimize SME Claim Interaction
Results:
- 2.5 Minutes Automated Claim Processing Time
- 1,300+ Monthly Man-Hour Savings
Conclusion
Techyon’s Intelligent Document Processing solutions provide a robust and flexible approach to automating document-intensive processes. By leveraging advanced AI, our solutions deliver enhanced efficiency, accuracy, and scalability, enabling organizations to achieve substantial ROI. Contact us to discover how our IDP solutions can transform your business processes.