Automation Center of Excellence
COE Implementation
Enterprises aiming to scale automation initiatives need a Center of Excellence (COE) to provide a unified methodology, governance, and strategy while maintaining the company’s vision. An Intelligent Automation COE manages technology and monitors returns to maximize automation and digital transformation efforts within the organization.
Key Elements of a COE
Vision
- Establishes the overarching goals and direction for automation within the organization.
Strategy and Governance
- Defines the governance model, strategy, and policies to ensure alignment with business objectives.
Methodology
- Provides a standardized approach to process selection, automation development, and delivery.
Service Model
- Outlines the service delivery framework, including support, maintenance, and enhancement services.
People and Technology
- Manages talent and technological resources to support the automation initiatives effectively.
COE Implementation
Techyon has successfully jump-started and scaled hundreds of automation programs using a proven COE implementation methodology tailored to fit the unique needs of each organization. The basic functions of a COE fall into the following five categories:
Demand Generation and Management
- Identifying and prioritizing automation opportunities.
Process Analysis
- Analyzing processes to determine suitability for automation.
Automation Development (Configuration)
- Developing and configuring automation solutions.
Ongoing Maintenance and Support
- Providing continuous support and maintenance for automated processes.