Industries
Process and Workflow Automation
Boost cycle time, speed, capacity, and asset efficiency through process automation. Streamline critical supply chain activities like inventory management, invoice and contract management, freight management, and returns processing by deploying software bots that execute workflows with increased speed and accuracy.
System of Record Integration
Automate and integrate records, data, and CRM systems to unify data across multiple platforms for real-time, up-to-date customer records. By automating these processes, manufacturing and retail organizations can maintain accurate and updated data for both new and returning customers, facilitating PO creation, order processing, and timely deliveries while eliminating errors and delays.
Intelligent Document Processing
Digitization is crucial for most organizations, whether it's uploading historical records or ensuring new orders and records are accurately uploaded. Automate incoming invoice processing, job applications, customer orders, and more with IDP solutions to achieve significant ROI.
Data Analytics
With large volumes of sales data to analyze daily, extracting valuable insights from enterprise systems is vital. Advanced data analytics solutions enable retailers and suppliers to perform effective analyses, capitalize on sales opportunities, track customer trends, and optimize production output.
Automation and Call Centers
Enhance the contact center experience with desktop automations that pull customer data, access CRM and internal systems, and drive faster inquiry resolutions. Call center agents will benefit from a personal assistant that provides caller information, updates records, and pulls solution options to optimize operations and reduce time spent per caller.
Process Mining
Examine major business processes with process mining to identify bottlenecks, highlight areas for automation and improvement, and ensure KPIs are met. For retail and manufacturing organizations, process mining can pinpoint inefficiencies in complex processes and suggest precise corrections to improve overall performance.
Retail and Manufacturing
Emerging Technology Use Cases
Automate and optimize order processing to eliminate delays, correct errors in quantities or item specifications, and set up notifications for upcoming order renewals using advanced automation and document processing solutions.
Leverage process mining to evaluate thousands of records rapidly and accurately. One client identified over $1 million in uncollected revenue by pinpointing unpaid customer invoices with a mining solution.